return policy

Return and exchange policy

 The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop

 All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page

Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging

Return within three (3) days and replacement within seven (7) days from the date of purchase

Please contact us via the Contact Us page or via our phone numbers to request a return or exchange

 Please take a picture and send the product with the city, address and order number specified so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement

 The amount is returned to the customer in full if the product he received is completely different from the product presented on our website

 We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website

 Deduct 30% or a value of at least 25 Saudi Arabian Riyal if the customer does not want the product and the latter has no defect or problem mentioned